L'Incontournable
Shopping & ordering
Can I order a piece online?
Yes! Add the piece to your cart and pay online, then pick it up free in store — your order is held for 5 days.
Are the pieces one of a kind?
Almost everything is one of a kind. That’s the charm of a thrift shop: once a find is gone, it’s gone. Don’t wait too long on a favourite.
Is the online inventory up to date?
We do our best to keep what’s online available in store. For a specific piece, a quick call to 514 328-7704 confirms it right away.
Can I try things on before buying?
Of course — we have fitting rooms in store. Come try your finds on before taking them home.
Pickup
Where are you located?
At 6114 Gouin Blvd. W, in Ahuntsic-Cartierville, Montréal. Get directions.
Do you offer shipping?
No. For now, orders are available for in-store pickup only.
How much does in-store pickup cost?
Pickup is free at 6114 Gouin Blvd. W.
How long do you hold my order?
We hold your order for 5 days after you receive the ready-for-pickup notice.
Donations
What donations do you accept?
Clean clothing in good condition, paired shoes, accessories, and household linens. The complete list, including what we can’t accept, is on the donation page.
Do I need an appointment to donate?
No: just drop off your donation in store during opening hours. No appointment needed.
Do you issue donation receipts?
For any receipt question, ask the team at the counter when you drop off your donation — we’ll explain what’s possible.
Payment & returns
Which payment methods do you accept?
Payment is completed online using the options offered at checkout.
When do I pay for my order?
You pay online at checkout, before in-store pickup.
What is your return policy?
Exchanges are handled in store with a receipt. Since our pieces are one of a kind, we favour store credit. We’ll explain everything at the counter.
Another question? We’re here.
We love to chat. Send us a message or come see us.